Why a plain call log isn't enough
The log shows who called, but it isn't always clear what was agreed and what to do next. The CRM in ProZvonki helps you save the outcome of the conversation and the next step.
The client card keeps the context
The client card links call history, tasks, comments and client details. It helps you quickly recall what happened before the current conversation.
Comments capture the outcome
After a call you can leave a comment and mark its importance. That way the outcome doesn't stay only in your memory and doesn't get lost among other calls.
Tasks help you remember the next step
If you need to call back, send information or return to a case later, the call becomes a task with a clear status.
CRM doesn't get in the way of personal calls
Personal and business contacts are shown separately. That matters when one app is used both for work and for ordinary personal calls.