Statistics for a day, week or month
Statistics help you understand the load and see how call activity changes over the selected period.
XLSX/CSV reports
The reports include a summary, the full call list, unhandled cases, callbacks and a day-by-day breakdown.
Unhandled cases and callbacks
The report shows where calls that need attention are left. It helps you keep track of missed calls and agreements to get back in touch.
Filters for work calls
SIM, call type, duration and contacts help you analyze the right segment instead of your entire call history at once.
Sending reports
The site describes both manual report sending and scheduled auto-send through your email.