A task after a call
A call can be linked to a task so the next step doesn't get lost among other to-dos and incoming calls.
Due date and callback reminder
You can set a due date on a task. It helps you return to a client on time when you've agreed to talk later.
A comment on the conversation
A comment captures what was agreed and why the task appeared. The context stays next to the call and the client.
Task statuses
Statuses help you tell apart calls that need attention, are in progress, are scheduled or are already closed.
Control over unhandled calls
The ProZvonki work scenario is built around the chain: spot the missed call, schedule a callback, record the outcome and check the report.